If you have a question which is not in this section, please contact us at sales@mapletreehill.com

Q:  What are MapleTree Hill candles made of?

A:  Our soy is created with pure, 100% natural soybeans and then enhanced with carefully selected botanical oils. Our Soy is made from non-petroleum renewable resources, promoting the growth and care of our environment while burning crisp and clean with a gentle natural glow. Our soy is biodegradable so know while you are burning one of our candles you are doing something good for yourself and the environment!

Q:  What is frosting?

A:  Frosting is the result of two different factors. The first is simple. Glass container candles can experience what looks like frosting but is really the candle pulling away from the container and leaving wax residue on the glass.  Our wax is actually developed to pull away from the glass for a uniform, creamy appearance.  The second condition is also known as "bloom" in the world of fats. You may be familiar with this condition in chocolate. Bloom is the white that appears on chocolate, even fine chocolates will experience this.  When a liquid turns into a solid it forms crystals. Frosting is the formation of a different type of crystal than that of the body of the candle. The frosting and the body are the exact same material with a different crystal structure. For example, when water freezes you may see clear ice with white looking frosting on it. While they appear different, both are made of water.  We use a high quality soy that is designed to lessen frosting.  However, soy is very delcate to work with and sometimes a little frosting is unavoidable especially in dark coloured candles.  This in no way effects the throw (or scent) of the candle.  It is just the nature of soy! 

Q:  What are "wet spots"?

A:  Everything expands when heated and contracts when cooled. That's just physics!  Different substances expand and contract at different rates. Accordingly glass and wax have different coefficients of expansion. The two products may start in close contact, but as the temperature fluctuates they will usually separate.  When stored at a constant temperature, wet spots occurrence will not be common. When stored or used at temperatures that fluctuate as little as 10 degrees F. wet spots may start to occur. The larger the temperature fluctuation, the more chance that wet spots may appear and the larger they will be.  This is just a fact of life when working with soy and jar candles.  This is almost impossible to avoid!  Even candles put out by the big corporations have this problem.  It in no way affects the performance of the candle.